Writing

Notes from my work in music tech.

Joining a running team

3 posts. Notes on taking over an existing engineering team.

  • Engineering, Ops and Business on the same sideSep 2026, 7 min, working across teams

    What helped Engineering, Operations and Business at BMAT stop treating each other as the problem.

  • From firefighting to a rhythmSep 2026, 7 min, incidents and support

    How a support rotation and a written incident process gave my teams back a week they could plan.

  • You can only fix what you can seeAug 2026, 5 min, joining a team

    What I look for in my first weeks with a new team: the slow, odd processes nobody questions any more, and how I pick which to fix first.